Penulis / NIM
NURAVIFA GUMOHUNG / 321411107
Program Studi
S1 - PENDIDIKAN BAHASA INGGRIS
Pembimbing 1 / NIDN
NURLAILA HUSAIN, S.S., M.Pd / 0021087904
Pembimbing 2 / NIDN
HELENA BADU, S.Pd., M.Pd / 0027048401
Abstrak
Abstract
Nuravifa Gumohung 321 411 107. Students' Perception on English Laboratory Quality Services: A Study Conducted in English Department Study Program. Faculty of Letter and Culture. Universitas Negeri Gorontalo. Advisor: Nurlaila Husain S.s, M.Pd and Helena Badu S.Pd, M.Pd
This research aims to reveal an analysis of the students perception on English laboratory qualities and services. The data are collected by giving questionnaires to the students of the English Department and the data are analyzed by using qualitative method. The participants of this study are twenty five students who are chosen based on certain criteria, using the purposive sampling method. The data are analyzed after finding and classifying the specific information that is revealed from the questionnaires. The result of the study shows the fact that there are some major points that should be improved in terms of the language laboratory qualities and services in the perspective of the students. Those improvement are identified from the less of the software as well as the hardware provided in the language laboratory in State University of Gorontalo, particularly, the English Department Study Program. Thus, based on this findings, the participants as well as the researcher expect for the educational stakeholder to improve and develop the English laboratory quality and services.
Key words: language laboratory, students' perception, quality, services
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