Author

Weny Almoravid Dungga

Subject

- Hukum

Abstract

Implementation of public service dimension using model of academic service reconstruction at State University of Gorontalo was conducted with aim to deeply and thoroughly examine how the service model has been implemented and how the service model is developed in accordance with demands of academic service professionalism as well as the students' demands for efficiency and effectiveness. The results achieved are development of a public service model from various aspects to support the creation of higher quality academic services at State University of Gorontalo. This research method is done from data collection, data reduction, data presentation and conclusion. In addition, to deepen the results of study, at each stage of this research will be conducted Focus Group Discussion (FGD) with all relevant stakeholders. This research is expected to give a positive contribution in terms of academic service innovation to support one pillars of higher education namely quality assurance at State University of Gorontalo. Keywords: Quality Assurance, Service Dimensions, Gorontalo

Publisher

International Journal of Business and Management Invention

Contributor

International Journal of Business and Management Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X www.ijbmi.org || Volume 6 Issue 8 || August. 2017 || PP—53-58

Publish

2017

Material Type

PROSIDING

Right

ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X