Researcher

Zuchri Abdussamad

Types of research

Insentif Jurnal Internasional Bereputasi (PNBP)

Source of funds

PNBP/BLU

Abstract

This study is designed as a qualitative research which aims to investigate the influence of employee competency in delivering their services to the society in Integrated Licensing Service Office (henceforth called KPPT) in Gorontalo city, Indonesia. The result of the research shows that the influence of employee competency variables towards the degree of service in this office is 49.6%. While, the rest 50,4% is influenced by other variable beyond this research designe.